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How do I contact a person or report an accessibility issue?

Written by the Lumera team

Open Help and choose Message our team or ask for a person. Guests receive replies by email without a verification code; signed-in customers receive replies in their account’s Help. Include the details you want reviewed, because your earlier AI conversation is not shared automatically.

Help us understand the issue

  • Describe what you were trying to do and what happened.
  • Include the page or control, your device or browser and the steps you already tried.
  • For accessibility issues, describe the task that was difficult and any assistive technology involved.

Replies

Guests receive replies by email; signed-in customers receive replies in Help. Response times are not guaranteed. You can also email support@lumeramanager.com.

Still need a hand?

Ask a question or send a message to our team.