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How do I connect or reconnect the right social account?

Written by the Lumera team

Open social connections in the relevant workspace and authorize Lumera through the platform’s sign-in flow. Check the account, Page or channel and requested permissions. If reconnecting, use the account that manages it. Never share passwords or login codes with Help.

Check the connection

  1. Select the workspace for the brand you want to manage.
  2. Use the provider’s authorization flow and confirm the account, Page or channel before accepting.
  3. Return to Lumera and check the connection status. Review affected posts before retrying publishing.

If the wrong account appears

Check which account is signed in with the provider and whether it manages the destination you need. Signing into Lumera with Google is separate from connecting a YouTube channel.

Still need a hand?

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